Episode 38: How to Have a Critical Conversation
with special guest Luke Heirendt
Why have these kinds of conversations?
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Help the person get better
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Help the Church bet better
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Truth: It’s hard to see what we need to change in the mirror…if we could see it, we would have already changed it!
7 Keys in Critical conversations
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Build trust with your team.
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Lay groundwork for hones feedback.
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Let a person know you are going to have a tough conversation with them.
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Be loving and not harsh.
Offer support.
If you are going to give it, be willing to receive it.
Remove your own defenses.
Final thought: Don’t stay quiet.