Our kids are always paying attention to us, even when they seem not to be. When they have issues, you want to pay better attention. Empathy is a passive, "I understand what you are feeling" kind of message that my not get through. Active listening is more precise. "Wow! You sound like you feel awful right now." Active listening is your go-to response whenever you child is upset. Be there for her. Don't problem solve, don't criticize, don't minimize what she is feeling. She is hurting, and your active listening is the balm that soothes the pain she is feeling and helps her work through it.
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