The Business of Dentistry Podcast
Business:Management
Les Jones shares his experiences as a 'mystery shopper'. Posing as a married mum of one who has recently moved and is looking for a dentist, he completed a web enquiry form for a number of practices. Les talks about the responses he got, the opportunities practices missed and a number of simple but effective changes that can be implemented to convert more enquiries into patients.
What you’ll hear:
- The average value of a web enquiry
- How taking control of your webform and responses could transform your practice
- Practical tips on creating engaging responses.
Who should listen:
- Practice owners and managers who want to increase patient numbers
- Team members who respond to web enquiries
- Front desk teams.
More Episodes
How to make your dental membership plan a success!
2016-09-13
160
2016-09-13
160
Putting preventative care at the heart of your practice
2016-09-06
147
2016-09-06
147
How a plan forms the basis of your business
2016-08-30
17
2016-08-30
17
Increasing treatment plan uptake!
2016-08-23
136
2016-08-23
136
The 10% Push
2016-08-18
102
2016-08-18
102
Hygiene referral fees - what you need to know
2016-08-16
260
2016-08-16
260
Developing your business strategy
2016-08-09
102
2016-08-09
102
The difference between brand and branding! With Les Jones
2016-08-02
120
2016-08-02
120
How to build a strong team - Part 2 with Michael Bentley
2016-07-19
141
2016-07-19
141
How to build a strong team - Part 1 with Michael Bentley
2016-07-12
188
2016-07-12
188
Getting to Grips with the CQC – Part 2 with Harriet Purdie
2016-07-04
197
2016-07-04
197
Getting to Grips with the CQC – Part 1 with Harriet Purdie
2016-07-04
427
2016-07-04
427
Get this podcast on your
phone, FREE
