Changing the Conversation: The People in Insurance
Business:Management
On today's episode, we chat with Aston Lark Group Managing Director, Stuart Rootham. Stuart discusses his 25 years’ experience within the insurance industry at senior management level and his advocacy of the client centric approach. Stuart also shares with us his thoughts on life in the industry during and after the covid-19 pandemic and how he thinks this will shape the insurance industry in the future.
LEARNING OBJECTIVES:
BEST MOMENTS:
‘’As a business, we are seeing more and more data related issues where it feels like your network is coming under attack. We're a reasonably sized business but it just feels it's more and more out there and we should be aware.’’
‘’Typically, I think the challenge of brokers is, can you make it into a profit stream? if you're going to invest heavily into people, this becomes really important.’’
‘’Whether it's talking about cyber, whether it's talking about risk management services - it should be the front-end part of what we're talking about. It’s about that evaluation and identification of risks and what they're doing to mitigate and how we can help them control them.’’
‘’Just because you haven't got those in-house services doesn't mean you can’t be a small broker and you can’t give your client really good advice on how they manage their health and safety exposures.’’
‘’Coronavirus is a huge unknown at the moment. I guess it's that ‘is there going to be an economic shock’? There will undoubtably be a ripple effect.’’
‘’Understanding what your clients issues are and being really sensitive to that as well be proactive about not going in with the mindset of ‘right, how can I protect my fee on that client?’.‘’
RESOURCES:
Aston Lark Website: https://www.astonlark.com/stuart-rootham
ABOUT THE HOST
Sarah Myerscough is the Sales and Marketing Director of Boston Tullis Group. The founder of The Insurance Brokers Podcast, she brings a wealth of marketing experience and a fresh perspective on marketing in the insurance sector. Boston Tullis works with insurance brokers to offer solutions to business development ceilings, particularly in the rapidly developing fields of video marketing and thought leadership.
If you would like Sarah to help you develop an integrated marketing strategy, using state of the art concepts, then please book a free 20 min call via Calendly
Website: https://bostontullis.co.uk/
Evaluation Link: https://s.bostontullis.co.uk/s/podcastevaluation
ABOUT THE GUEST
Stuart Rootham is the Group Managing Director of insurance broker giant, Aston Lark. Stuart began his career within the insurance industry 25 years ago - the majority of his experience being at R K Harrison. Stuart is responsible for leading the group to ensure that they are providing a first-class broking service. Stuart is also the responsible head for the HR and Marketing as well as their operation in Ireland.
LinkedIn: https://www.linkedin.com/in/stuart-rootham-acii-8b393410/?originalSubdomain=uk
Evaluation Link: https://s.bostontullis.co.uk/s/podcastevaluation
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