The Litigation Psychology Podcast - Episode 5 - COVID-19 Crisis Communications

The Litigation Psychology Podcast, presented by Courtroom Sciences, Inc. (CSI) presents a special episode dedicated to crisis communications. In this episode we highlight the mistakes and missteps that businesses are making when communicating with customers, employees, and their communities about COVID-19. Dr. Bill Kanasky, CSI Litigation Consultant, is joined by Sean Murphy, head of the CSI Crisis and Litigation Communications team. Sean and Bill discuss how corporations are mismanaging their communications, the legal exposure they are creating for themselves - including potential reptile attacks - and how businesses should approach communicating with key stakeholders during a crisis situation.