Assertiveness Learning - Gain More Confidence, Make Better Decisions and Earn the Respect You Deserve!

BEYA 2020

 

Assertiveness Learning - Gain More Confidence, Make Better Decisions and Earn the Respect You Deserve!

 

Christine Burkette - Senior IT Consultant - Pierce, Monroe and Associates

Denise Evans - Vice President Women and Diverse B2B Marketing - IBM Corporation

BG Twanda Young - Human Resources Command - U.S. Army

Trina Crowell - Sr. Project Manager - General Dynamics

 

Learning Objective: Explore habits that increase confidence and lead to being more assertive in the workplace

The business world is a combination of various people, personalities, and perspectives. Some can be more outspoken than others, especially in meetings with the boss. In this seminar, you will learn proven methods for understanding how to be more assertive and develop skills to help you deal with workplace conflict and disagreements. This session will address critical issues such as techniques for being a more assertive conversationalist, techniques for giving and receiving feedback properly, and business etiquette techniques for the situation that is called upon. This session will help you to comprehend how social styles alter behavior and can enhance your on-the-job assertiveness skills.

At the end of this seminar, participants will be able to:

1. Define behaviors that distinguish between assertive, passive, and aggressive styles.
2. Assess your personal areas of strength and areas for growth.
3. Examine assertive behaviors using a range of verbal and visual techniques.
4. Identify appropriate opportunities for assertive behavior in the workplace.