UnitedHealthcare sees tremendous uptick in telehealth visits

May 27, 2020

New York State's geography is as diverse as its populations with urban, suburban, and rural communities. UnitedHealthcare had to take all of this into consideration when pivoting to tackle the onset of coronavirus-related challenges, UnitedHealthcare of New York CEO Michael McGuire told Invest: Insights. The healthcare provider had to rethink its approach to helping residents in densely populated New York City, as well as adapting to help residents in areas that saw less volume of COVID-19 patients. UnitedHealthcare waived different fees, including co-pays for telehealth visits, McGuire said. Telehealth saw a 900 percent uptick in New York City this year. Prior to the coronavirus, telehealth visits, telehealth visits were seeing single-digit growth. For more information, visit: www.myuhc.com