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In this episode of the AP Now podcast, Mary Schaeffer is joined again by Lynn Larson of Recharged Education. This time they discuss how someone attempted to defraud Larson by sending her Keto supplements and charging her credit card for almost $200 for them.
The episode begins with Larson explaining why, even though this appears to be consumer fraud, we are discussing it on the AP Now podcast, a program that typically focuses on B2B issues impacting the accounts payable and payment community. She then went on to describe the Keto scam, as we call it, starting with the delivery of the product she didn’t order.
After explaining what happened and what she had to do to get the matter resolved, the podcast focused on Lessons Learned. Listeners can find out what they should do if they find themselves dealing with the same issue. Probably the most important lesson is to be persistent and not give up. Larson reported that when she first refuted the charge, the culprit argued that she had in fact ordered the goods. However, she stuck to her guns and ultimately won.
Host: Mary Schaeffer (https://www.ap-now.com/)
Guest: Lynn Larson (https://www.recharged-education.com/)
Credit: Music: https://www.purple-planet.com
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