Retail Focus 12/16/20 – Rethinking Retail Communication; November U.S. Retail Data

Our interview guest is Melissa Wong, CEO of Retail Zipline. Melissa joins the show to talk about ways in which communication within retail organizations has changed, challenges in communication posed in 2020, and why it is important for the corporate branch of a retail company to have a consistent two-way dialogue with individual stores. Our news segment looks at U.S. retail sales data for November, and we look ahead to JD Sports’ acquisition of Shoe Palace.