Online reviews can be brutal. Keyboard warriors think nothing of trashing businesses who let them down. But it's how we respond that makes all the difference.
🛎 In this episodeMarc shares 7 steps to respond to bad online reviews that is values-based and customer-centric.
#MarcHaine #SocialMedia #Marketing #Dealingwithdifficultpeople
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About Your Host, Marc HaineNeed to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
Connect with Marc+1 (780) 729-4932Â
🗓️ https://meetwith.marchaine.com
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