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News:Politics
New Small Business Podcasts every Tues and Thursday on Facebook and YouTube at 10am Mountain Time.
Tom and Shane are live on the air with politics every Saturday 8am to 11am Mountain Time at KMMSAM.COM. Click Listen NOW.
tomandshane.com is now live. Small business info - Check the small business blog on our new site.
Today's Show Highlights:
How Customer Service Has Changed
Myth One, “exceed the customer’s expectations.” And myth two, “the customer is always right.”
What Exactly is Customer Service?
The New Customer Service
A Happy Customer is the Bottom Line
New Small Business Podcasts every Tues and Thursday on Facebook and YouTube at 10am Mountain Time.
Tom and Shane are live on the air every Saturday 8am to 11am Mountain Time at KMMSAM.COM.
For a video of this podcast - Click Here — And while you're there, please subscribe to our YouTube channel.
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