Style is a very personal part of what makes someone who they are. The way you dress is a reflection of who you are or who you want to be, and what speaks to you may be totally foreign to the next person. Knowing all of that, it’s understandable if you believe that something as personal and experience-driven as style could never be boiled down to data points or plugged into an algorithm. But… you’d be wrong.
At Stitch Fix, a combination of human stylists, powerful AI, and behind-the-scenes technology has created a winning model that delivers a personalized online shopping and styling experience straight to clients’ homes. A powerful data science team is one of the key reasons that Stitch Fix has been able to launch its valuation into the billions. Stephanie Yee is the VP of Data Science at Stitch Fix, and on this episode, we feature her conversation on the Up Next in Commerce podcast. She explains all the ways that data and technology are being put to use to create the best customer experience possible.
If you enjoyed this episode, be sure to subscribe to Up Next in Commerce wherever you listen to podcasts!
Take this trip to ancient Iraq and discover how their methods have shaped our customer relations today
How do you figure out if there even is a customer?
Innovation isn’t just about technology - sometimes it’s about pizza!
Meet the Customer Trailer
How the Automotive Industry is Changing Gears: A Conversation with Harald Krüger, Former CEO and Chairman of BMW
Dreamforce: Bono and Marc Benioff on Art, Activism & ‘Surrender’
Dreamforce: Pivot Podcast Live with Kara Swisher and Stewart Butterfield
Dreamforce: Lawrence H. Summers and the Future of the U.S. Economy
The Art of Brevity with Jim VandeHei
How the Largest Black-Owned Bank is Using Technology to Close the Racial Wealth Gap: A Conversation with OneUnited
Road to Dreamforce
Sustainability as a Competitive Advantage: A Conversation with Marriott’s Denise Naguib and Salesforce’s Patrick Flynn
Wow But How: Learn How RBC Wealth Management Exceeded Client and Advisor Expectations
Lessons to Save Your Life: A Conversation with Holocaust survivor, and Best-Selling Author Dr. Edith Eger
Connections: Trusted Marketing and Ethical Personalization for Marketers
Connections: The Power of Inclusive Marketing with Lauren Carnell and Molly Ford
Connections: How to Develop a Next Generation Marketing Team with Sabrina Heise and Jessica Cobarras
The Summer's Best Books According to Fortune Magazine
Redefining the Fintech Landscape with Sumit Maniyar, Matthew Liu and Marc Mathieu
How to turn setbacks into success. A Conversation with Sarah Friar Nextdoor CEO
Create your
podcast in
minutes
It is Free
Get Creative with Pace Morby
The Everyday Millionaire
Pure Hustle Podcast
The Ramsey Show
PBD Podcast