In this episode of "Negotiate Anything," host Kwame Christian, Esq., M.A. interviews Claudia S.P. Fernandez, a leadership expert from the University of North Carolina at Chapel Hill. Claudia shares her insights on effective communication and conflict resolution, particularly in the context of healthcare leadership and equity conversations. Listeners will gain valuable knowledge about the importance of emotional intelligence, psychological safety, and crisis communication in leadership.
What will be covered:
- The impact of training on leaders' ability to navigate uncomfortable conversations
- The key mistakes leaders make in communication and conflict resolution
- Strategies for coaching task-oriented leaders to embrace emotional aspects of conflict resolution
Contact ANI
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/
The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/
Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1
Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
Channel Your Emotions for Workplace Success with Melody Wilding
The Problem With Fixating On The Bottom Line in Negotiation - Linkedin Live Event with Kwame Christian, Esq., M.A.
Effective Community-Building Strategies with Doug Ulman
How to Use Body Language for Smarter Negotiations with Greg Williams
Handling Toxic Coworkers with Tessa West
Mastering Conflict and Feedback with Olympic Gold Medalist Ryan Millar
How to Break Barriers and Build Relationships at Work with Brandin Bursa
Humor and Empathy: Breaking Tension in Mediation with Jean M. Lawler, CIPP/US
Uncommon Greatness: Elevating Leadership with Mark Miller
Dealing with Workplace Conflict: Practical Tools and Techniques with Karin Hurt
The Power of Vulnerability in High-Stakes Negotiations with Jacob Morgan
Jonathan Jones Shares Contract Negotiation Secrets
The Power of Emotional Intelligence in Negotiations with Courtney Kelly
Career Development Negotiations - Highlight reel
Mastering Difficult Personalities: Winter Wheeler's Insights on Mediation
Networking Tips from Stephanie Hanna
Navigating Corporate Negotiations: Insights from Michelle Fleming
Innovate Your Brand: Lessons from Vinnie Potestivo
The Art of Empathy and Self-Awareness in the Workplace: Insights from Jenn Whitmer
How to Negotiate with People with Big Egos
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