In this episode of "Negotiate Anything," host Kwame Christian, Esq., M.A. interviews Claudia S.P. Fernandez, a leadership expert from the University of North Carolina at Chapel Hill. Claudia shares her insights on effective communication and conflict resolution, particularly in the context of healthcare leadership and equity conversations. Listeners will gain valuable knowledge about the importance of emotional intelligence, psychological safety, and crisis communication in leadership.
What will be covered:
- The impact of training on leaders' ability to navigate uncomfortable conversations
- The key mistakes leaders make in communication and conflict resolution
- Strategies for coaching task-oriented leaders to embrace emotional aspects of conflict resolution
Contact ANI
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/
The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/
Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1
Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
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The Art of Salary Negotiation: A Step-by-Step Guide with Brandon Bramley
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Tactical Listening: Uncovering Deception in Negotiations with Dan Oblinger
How to Get The Most Out of Sales Negotiations with Kim Orlesky
How Empathy and Stoicism Enhance Your Negotiation Skills with Doug Witten
Differentiating Yourself: Tim Castle's Secrets to Human-Centered Negotiation Excellence
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