The Dentalpreneur Podcast w/ Dr. Mark Costes
Business:Entrepreneurship
On today’s episode, Dr. Mark Costes catches up with Jake Conway, the analytics guru behind Custom Practice Analytics and a foundational figure at DSI. They reminisce about their early days as office mates and discuss the evolving challenges in dentistry post-COVID. As practices face new hurdles, Jake shares insights on the universal struggles dental offices are experiencing nationwide, from staffing to patient management. The conversation pivots to the critical role of effective practice analytics in navigating these changes and the benefits of having a supportive network to avoid isolation in problem-solving. Additionally, they touch on the strategic timing for practice expansion, the impact of patient no-shows, and how to maintain profitability through analytical decision-making. This dialogue not only dives deep into the financial and operational aspects of running a dental practice but also reinforces the importance of community and shared knowledge in the ever-changing landscape of dentistry.
EPISODE RESOURCES
2024: Being Inefficient Pt. 2
2023: Being Inefficient Pt. 1
2022: Building Trust & Systems
2021: Hygiene Strategies
2020: The CEO Effectiveness Assessment
2019: Morning Huddles That Matter Pt. 2
2018: Morning Huddles That Matter Pt. 1
2017: The Paradox of Personal Investment
2016: 6 Ways to Make People Like You
2015: Rallying the Team around Systemization
2014: Insights & Foundations
2013: From Practice to Mission
2012: Becoming a World-Class CEO
2011: Integrating Implant Surgery into a General Dental Practice Pt. 2
2010: Integrating Implant Surgery into a General Dental Practice Pt. 1
2009: Integration & Data Management Pt. 2
2008: Integration & Data Management Pt. 1
2007: Achieving Top-Notch Customer Service Pt. 2
2006: Achieving Top-Notch Customer Service Pt. 1
2005: From Startup to Success
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