Leadership Today - Practical Tips For Leaders
Business:Management
Summary
Research demonstrates a risk of detachment and reduced connection on video calls. This week we explore ways to be more real when we’re not meeting in-person.
Transcript
Hello and welcome to episode 217 of the Leadership Today podcast where each week we share practical tips to improve your leadership. This week we look at how to be more real on video calls.
We make rapid judgements about people based on visual and other information we receive. While this can lead to us making incorrect judgements when we meet people in-person, the risk is increased through video calls.
Research demonstrates an increased risk that we treat a visual representation of someone as less real than if we meet them in-person. On a video call we can treat other people as abstract rather than real. This effect is likely increased on a call that has audio and video challenges.
In experiments, participants viewed others as having fewer conscious feelings and less ability to make free choices than when meeting in-person.
As a leader, this could make us seem detached and lacking empathy during the conversation. It can, in turn, lead us to give less ethical consideration to the person on the other end of the video call. Our decision making may lack the warmth, concern and consideration that we would normally provide. So what can we do about this?
When making video calls, we need to be conscious of the risk of detachment and make conscious effort to see people as real human beings. Here are some tips to try:
Give these tips a try on your next video call, and we can all become more real.
Research summary - https://www.bps.org.uk/research-digest/medusa-effect
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Episode 171 - We Are Made to Care for Others
Episode 170 - Sleep Helps Positive Emotions
Episode 169 - Flexible Hours Beats Working at Home
Episode 168 - When Deadlines Backfire
Episode 167 - Agreeableness, Work Investment and Teamwork
Episode 166 - Is it Better to be Pessimistic, Realistic or Optimistic?
Episode 165 - Expecting to be Bored is Boring
Episode 164 - How Biased People Become More Biased
Episode 163 - The Key to Building Professional Connections
Episode 162 - Cross-Cultural Leadership
Episode 161 - Letting Go and Moving On
Bonus Episode - Don Schmincke - What Leaders can Learn from Samurai, Mountaineers and Entrepreneurs
Episode 160 - Clearing the Way
Episode 159 - Delegating for Development
Episode 158 - Connecting - Collaboration and Support
Episode 157 - Developing - Building Capability and Capacity
Episode 156 - Inspiring - Aligning Motivation
Episode 155 - Reflecting - Where it All Begins
Episode 154 - The Two Most Common Leadership Mistakes
Episode 153 - Working Out How to Work
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