Leadership Today - Practical Tips For Leaders
Business:Management
Summary
Research demonstrates a risk of detachment and reduced connection on video calls. This week we explore ways to be more real when we’re not meeting in-person.
Transcript
Hello and welcome to episode 217 of the Leadership Today podcast where each week we share practical tips to improve your leadership. This week we look at how to be more real on video calls.
We make rapid judgements about people based on visual and other information we receive. While this can lead to us making incorrect judgements when we meet people in-person, the risk is increased through video calls.
Research demonstrates an increased risk that we treat a visual representation of someone as less real than if we meet them in-person. On a video call we can treat other people as abstract rather than real. This effect is likely increased on a call that has audio and video challenges.
In experiments, participants viewed others as having fewer conscious feelings and less ability to make free choices than when meeting in-person.
As a leader, this could make us seem detached and lacking empathy during the conversation. It can, in turn, lead us to give less ethical consideration to the person on the other end of the video call. Our decision making may lack the warmth, concern and consideration that we would normally provide. So what can we do about this?
When making video calls, we need to be conscious of the risk of detachment and make conscious effort to see people as real human beings. Here are some tips to try:
Give these tips a try on your next video call, and we can all become more real.
Research summary - https://www.bps.org.uk/research-digest/medusa-effect
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Episode 103 - Empathy in Leadership - Underrated? Overrated?
Replay - Five Tips to Level Up Your Listening
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Episode 102 - Cooperation Works Best When People Need Each Other
Episode 101 - Five Reasons Why You Still Need an Office
Episode 100 - In the Mood to Procrastinate
Episode 99 - How to Create Meaningful Work
Episode 98 - Making Virtual Team Feedback Real
Episode 97 - Shocking - Decisions Improve When We Consider Others
Episode 96 - Does Being a Jerk Get You Ahead at Work?
Episode 95 - Just Pick Up The Phone
Episode 94 - Addicted to Insights?
Episode 93 - Is the Problem Worth Tackling?
Episode 92 - Five Ways to Stop Zoom Killing Your Focus
Episode 91 - Team Meetings That Bring Out The Best In People
Episode 90 - Monthly One-On-One Meetings
Episode 89 - Better (and Fewer) Meetings Now!
Episode 88 - To Impress, Do Less
Episode 87 - Take a Break!
Episode 86 - Don't Be So Hard On Yourself
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