Business Infrastructure - Curing Back Office Blues
Business:Entrepreneurship
We’ve come to the final episode in our encore of the 13-part audio masterclass on business infrastructure! At this point, you’ve heard six stories of entrepreneurs and leaders in small businesses trying their best to keep their cool amid chaotic fast growth. If you’ve missed any of those episodes, be sure to go back and listen to them so that you can follow along with the info contained in this episode.
Behind the impressive façade of the businesses featured in this masterclass, lies operational landmines that threaten to destroy everything these founders and leaders have worked so hard to build.
Thanks in part to the consultants they each work with, they’re able to restore order. You were able to get a detailed understanding of the work they do together in six follow-up episodes that serve as D-I-Y tutorials in this masterclass. Each consultant recommended participation in a business process workshop. And that’s what this episode is about – you’re going to get an audio-based front row seat to this workshop and learn how to create a Business Process Manual!
A Business Process Manual, commonly known as an Operations Manual, is a physical or digital collection of documentation that describes your organization’s operations with a level of detail and precision that allows your team to work without your daily presence. It’s also the seventh and final element of the Kasennu framework for business infrastructure.
In this final episode, host Alicia Butler Pierre teaches an 8-step guide on basic principles for identifying and documenting key processes in your organization. Discover how to secure your intellectual property, guarantee consistent product and service quality, and keep your customers happy. You’ll also learn how the Kasennu framework sets you up for success in using advanced process improvement frameworks like Lean Six Sigma.
🔗 Links to Resources: https://www.eqbsystems.com/podcast/247-business-infrastructure-masterclass-missing-link-how-to-identify-and-document-processes-for-scaling-small-businesses
❓ Send your questions to Alicia on Twitter or LinkedIn.
🎧 Like What You Heard? Don’t Keep it to Yourself. Subscribe and Share!
And don’t forget to leave a review! ⭐ ⭐ ⭐ ⭐ ⭐
174: Benjamin Shapiro Reveals How Monday.com Streamlines the Operations Behind MarTech Podcast
173: How Stephanie Espy Scales Exposure to STEM Careers for Girls via Online Events on Zoom and Hopin
172: Dean Hamilton Explains How to Streamline Repetitive Tasks with Robotic Process Automation (RPA)
171: Colt Briner Shares 6 Digital Marketing Technologies that Make Small Businesses More Competitive
170: Tracy Hazzard Explains How Podetize Uses ClickUp to Scale Up Their Operations
169: Jay Jemal's Tips for Improving Operations with Blockchain Technology
168: Alicia Butler Pierre and Kate Erickson Discuss the Workflows and Operational Excellence Behind Entrepreneurs on Fire
167: How an Operational Excellence Culture Catalyzes Scale featuring Gary Nickol
166: Operational Excellence and the Business of Agriculture with Sharon Idahosa
165: The Operational Excellence Strategy for Expanding Amazon Prime Video with Tim Leslie
164: What is EOS and How Does it Lead to Operational Excellence? Lynda Martin Explains
163: Creating an Operational Excellence Culture in a Tech Startup with Hassan Dantata
162: Uncovering Root Causes of Chaotic Growth on the Path to Operational Excellence with Lauren Hisey
161: What is Six Sigma and How Does it Lead to Operational Excellence? A Masterclass with Dr. Frank Barsi
160: Leveraging Data and Analytics for Operational Excellence with Michiko Wolcott
159: The Toyota Way for Achieving Operational Excellence: A Masterclass with Dr. Jeffrey K. Liker
158: Using Regenerative Thinking to Achieve Operational Excellence with Carol Sanford
157: Tim Dooner Explains Operational Excellence in Transportation and Supply Chains
156: How Emily Thompson Achieves Operational Excellence in Small Batch Retail
155: Diversity, Digital Transformation & Pricing While Black with Alicia Butler Pierre
Create your
podcast in
minutes
It is Free
The emPOWERed Half Hour
Organic Marketing Simplified: Effective podcasting strategy for growth and monetization
THE GO BIZ GUY
The Sigma Femme Podcast
The Prof G Pod with Scott Galloway
Habits and Hustle