When the opportunity arose for Courtney Thornton to become in-house legal counsel for the board governing Louis Armstrong New Orleans International Airport, she didn’t even realize it had lawyers outside the city attorney’s office. That role exposed her to many opportunities in the industry. As Thornton began transitioning into a more customer-centered role, she’s had a front row seat as the industry became more technologically sound and savvy in meeting passenger needs for dining, check-in and convenience. Thornton focuses on opportunities that push forward those experiences for customers, that increase diversity throughout the airport industry and that provide wins for all involved parties.
Ep. 20 - Pauline Armbrust, Founder, Airport Experience News and Airport Experience Conference
Ep. 18 - Elizabeth Dwernychuk, Director of Passenger Experience, Edmonton International Airport
Ep. 17 - Tracy Harris, Vice President, Concessions, Orlando International Airport
Ep. 16 - Derryl Benton, Chief Development Officer, North America, Avolta
Ep. 15 - Roddy McOwan, Chief Development Officer, WHSmith North America
Ep 14: Nick Crews, CEO & Manager Partner, Crews Companies
Ep. 13 - Gregg Paradies, President and CEO, Paradies Lagardère
Ep. 12 - Rick Piccolo, President and CEO, Sarasota Bradenton International Airport
Ep. 11- Paul McGinn, Retired CEO, Marketplace Development
Ep. 10 - Pat Murray, Deputy CEO, SSP America
Ep. 9 - Alan Gluck, Senior Manager of the Global Aviation Commercial Advisory, ICF
Ep.8 - Zenola Campbell, Vice President of Concessions, Dallas Fort Worth International Airport
Ep. 7 - Paul Brown, Senior Director of Airport Brands and Concepts, SSP America
EP. 6 - Eric Johnson, Director of Commercial Management and Airline Affairs, Minneapolis-St. Paul International Airport
EP. 5 - Andy Weddig - Executive Director of the Airport Restaurant and Retail Association
Ep. 4 - Stu Holcombe, Managing Partner, Travel Retail Partners
Ep.3 - Candace McGraw, CEO, Cincinnati/Northern Kentucky International Airport
Ep. 2 - Ron Gomes, Retired Vice President of Strategic Alliances, HMSHost
Oris Dunham, Managing Partner, Dunham Group, LLC
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