The Dentalpreneur Podcast w/ Dr. Mark Costes
Business:Entrepreneurship
On today’s episode, we have the second part of the "Lady Leaders" series on "Tackling the Horrors of Hiring Office Managers & For All Positions," Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel continue to delve into the intricacies of hiring practices within dental offices, with a specific focus on the role of the Office Manager (OM). They emphasized the critical qualities and responsibilities that define an effective OM, underlining that leadership capabilities should be prioritized over mere seniority when considering promotions to management roles. This segment also tackled the hurdles that can arise when hiring an OM from outside the dental industry, stressing the necessity of seamless integration into the team.
The discussion further explored the concept of "extreme ownership," where OMs are encouraged to assume full accountability for the operational success of the practice. This approach fosters a proactive management style that can significantly influence the dynamics and efficiency of dental practices. Lastly, the speakers provided strategies for dealing with scenarios where an OM may not meet the practice's expectations. They discussed realigning the OM's responsibilities or, if necessary, transitioning them out of the role, ensuring that the management aligns well with the practice's goals and the team's needs. This session serves as a comprehensive guide for dental practices aiming to enhance their managerial hires and ensure their leaders contribute positively to their environments.
EPISODE RESOURCES
1902: The Operations Manual Customization Guide
1901: Value & Reward Pt. 2
1900: Value & Reward Pt. 1
1899: Solving the PPO Riddle Pt. 2
1898: Solving the PPO Riddle Pt. 1
1897: Limitless Potential Without Magic Pills
1896: Full Arch Dental Procedures
1895: Breaking Boundaries & Calculating ROI Pt. 2
1894: Breaking Boundaries & Calculating ROI Pt. 1
1893: Hope for the Dental Practice Owner
1892: Advanced, Real World Tax Planning Pt. 2
1891: Advanced, Real World Tax Planning Pt. 1
1890: The Lifecycle of a Full Arch Implant
1889: Effective Guerilla Marketing
1888: Massive Growth in a Small Urban Space Pt. 2
1887: Massive Growth in a Small Urban Space Pt. 1
1886: Innovative Leadership
1885: Overcoming Dentistry's Biggest Challenges
1884: Year End Actions & Reflections
1883: Optimizing Dental Practices & Leadership Pt. 2
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