The Dentalpreneur Podcast w/ Dr. Mark Costes
Business:Entrepreneurship
On today’s episode, we have the second part of the "Lady Leaders" series on "Tackling the Horrors of Hiring Office Managers & For All Positions," Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel continue to delve into the intricacies of hiring practices within dental offices, with a specific focus on the role of the Office Manager (OM). They emphasized the critical qualities and responsibilities that define an effective OM, underlining that leadership capabilities should be prioritized over mere seniority when considering promotions to management roles. This segment also tackled the hurdles that can arise when hiring an OM from outside the dental industry, stressing the necessity of seamless integration into the team.
The discussion further explored the concept of "extreme ownership," where OMs are encouraged to assume full accountability for the operational success of the practice. This approach fosters a proactive management style that can significantly influence the dynamics and efficiency of dental practices. Lastly, the speakers provided strategies for dealing with scenarios where an OM may not meet the practice's expectations. They discussed realigning the OM's responsibilities or, if necessary, transitioning them out of the role, ensuring that the management aligns well with the practice's goals and the team's needs. This session serves as a comprehensive guide for dental practices aiming to enhance their managerial hires and ensure their leaders contribute positively to their environments.
EPISODE RESOURCES
1868: Techniques to Avoid & Correct Incision Line Opening
1867: Mastering Dentistry's Financial Game Pt. 2
1866: Mastering Dentistry's Financial Game Pt. 1
1865: Dental RE Fundamentals
1864: Dental Innovation
1863: Frameworks for Systemization Success
1862: Human Capital Recruitment Meets Tech
1861: The Shifting Dental Consolidation Landscape Pt. 2
1860: The Shifting Dental Consolidation Landscape Pt. 1
1859: Breaking Capacity Ceilings
1858: Effective Patient Communication
1857: Innovation in Dental Patient Acquisition Pt. 3
1856: Innovation in Dental Patient Acquisition Pt. 2
1855: Innovation in Dental Patient Acquisition Pt. 1
1854: Dental Career Benchmarks & Goals
1853: Office Management Mastery
1852: Demystifying Advanced Prosthetics
1851: Strategic Financial & Business Planning Pt. 2
1850: Strategic Financial & Business Planning Pt. 1
1849: Decoding Dental Practice Challenges Pt. 2
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