The Dentalpreneur Podcast w/ Dr. Mark Costes
Business:Entrepreneurship
On today’s episode, we have the second part of the "Lady Leaders" series on "Tackling the Horrors of Hiring Office Managers & For All Positions," Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel continue to delve into the intricacies of hiring practices within dental offices, with a specific focus on the role of the Office Manager (OM). They emphasized the critical qualities and responsibilities that define an effective OM, underlining that leadership capabilities should be prioritized over mere seniority when considering promotions to management roles. This segment also tackled the hurdles that can arise when hiring an OM from outside the dental industry, stressing the necessity of seamless integration into the team.
The discussion further explored the concept of "extreme ownership," where OMs are encouraged to assume full accountability for the operational success of the practice. This approach fosters a proactive management style that can significantly influence the dynamics and efficiency of dental practices. Lastly, the speakers provided strategies for dealing with scenarios where an OM may not meet the practice's expectations. They discussed realigning the OM's responsibilities or, if necessary, transitioning them out of the role, ensuring that the management aligns well with the practice's goals and the team's needs. This session serves as a comprehensive guide for dental practices aiming to enhance their managerial hires and ensure their leaders contribute positively to their environments.
EPISODE RESOURCES
1852: Demystifying Advanced Prosthetics
1851: Strategic Financial & Business Planning Pt. 2
1850: Strategic Financial & Business Planning Pt. 1
1849: Decoding Dental Practice Challenges Pt. 2
1848: Decoding Dental Practice Challenges Pt. 1
1847: Software Consolidated
1846: Super GP Strategies
1845: Crafting A Patient Experience
1844: Capturing A Company's Cultural Essence
1843: AI, Bioengineering & Dentistry
1842: DSOs, Multiples & Liquidation
1841: The Dental Boardroom
1840: Zirconia Implants
1839: Utilizing & Maximizing CEO Time Pt. 2
1838: Utilizing & Maximizing CEO Time Pt. 1
1837: Building Your Economic Engine: Doctor Development Pt. 3
1836: Building Your Economic Engine: Doctor Development Pt. 2
1835: Building Your Economic Engine: Doctor Development Pt. 1
1834: Lateral Sinus Lifts
1833: Your Story Matters More Than Stats or Statistics
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