The Dentalpreneur Podcast w/ Dr. Mark Costes
Business:Entrepreneurship
On today’s episode, we have the second part of the "Lady Leaders" series on "Tackling the Horrors of Hiring Office Managers & For All Positions," Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel continue to delve into the intricacies of hiring practices within dental offices, with a specific focus on the role of the Office Manager (OM). They emphasized the critical qualities and responsibilities that define an effective OM, underlining that leadership capabilities should be prioritized over mere seniority when considering promotions to management roles. This segment also tackled the hurdles that can arise when hiring an OM from outside the dental industry, stressing the necessity of seamless integration into the team.
The discussion further explored the concept of "extreme ownership," where OMs are encouraged to assume full accountability for the operational success of the practice. This approach fosters a proactive management style that can significantly influence the dynamics and efficiency of dental practices. Lastly, the speakers provided strategies for dealing with scenarios where an OM may not meet the practice's expectations. They discussed realigning the OM's responsibilities or, if necessary, transitioning them out of the role, ensuring that the management aligns well with the practice's goals and the team's needs. This session serves as a comprehensive guide for dental practices aiming to enhance their managerial hires and ensure their leaders contribute positively to their environments.
EPISODE RESOURCES
1768: Becoming World-Class Pt. 1
1767: Elite Level Efficiency Pt. 2
1766: Elite Level Efficiency Pt. 1
1765: Total Hygiene Solution
1764: Level 10 Leadership & Cultural Excellence Pt. 2
1763: Level 10 Leadership & Cultural Excellence Pt. 1
1762: Meetings Suck! But They Don't Have To Pt. 2
1761: Meetings Suck! But They Don't Have To Pt. 1
1760: Dental Construction - Insider Tips
1759: From Dentist to CFO
1758: Transformation Time!
1757: Billionaire Adjacent
1756: Integrating Advanced Clinical Procedures Pt. 2
1755: Integrating Advanced Clinical Procedures Pt. 1
1754: In the Trenches - Systemization & Overhead Control Pt.2
1753: In the Trenches - Systemization & Overhead Control Pt.1
1752: Time Allocation
1751: From PR to DR
1750: International Charitable Dentistry
1749: Truth Bombs About Leadership & Culture
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