The Kanesh Archive, a 4,000 year old collection of tablets discovered in Northern Iraq, reveals that customer service is nothing new. Over 4 millenniums ago, textile merchants would keep records of their sales transactions and customer details! In this eye-opening conversation, we welcome Harvard professor, Gojko Barjamovic, and his partner, Agnete, who reveal that these ancient clay records include orders, detailed feedback and requests, and even expense reports for the traveling salesmen! Who knew Quickbooks (or other software) had a great-great-great grandparent?
Achieving Net Zero as a Competitive Advantage: A Conversation with Marriott’s Denise Naguib and Salesforce’s Patrick Flynn
Goal Setting for Success: A Conversation with Shark Tank Investor Daymond John
The Future of Hybrid Work: Ray Dalio and Karen Mangia on Reimagining How and Where We Will Work
Taking Action To Address Anti-Asian Racism And Violence
The Future of Vaccine Management: A Conversation with Salesforce's Chief Medical Officer and GM of Vaccine Cloud
Shattering Stigmas: A Conversation with Jillian Mercado from Salesforce Trailblazing Women Summit
What is Grit and Why it Matters: A Conversation with Angela Duckworth and Kobie Fuller
Committing to a Net Zero Future: A Conversation with Marc Benioff and Julie Sweet
Reimagining Work: A Conversation with Slack's Stewart Butterfield and Salesforce's Bret Taylor
Civil Rights 2.0 A Conversation with DeRay Mckesson
What is Happiness? A Conversation with Derren Brown, Mentalist, Illusionist and Best-selling Author of ‘Happy’
Managing COVID-19 Vaccine Distribution in Our Communities: A Conversation with Dr. Larry Brilliant
How to Find Inner Balance and Peace: A Conversation with Alonzo King
Healthy Eating Doesn’t Have to Be Difficult: A Conversation with Kelly LeVeque
How to Cope with Relationship Challenges During COVID: A Conversation with Esther Perel
Creating a Foundation for Change: A Conversation with Rich Roll
Why Human Connections Should be at the Center of Digital Transformation: A Conversation with Brian Solis
The Art of Being an Effective Leader: A Conversation with Joel Peterson
Without Adversity, There is No Triumph: A Conversation with Louis Theroux
An Olympian's Perspective on Overcoming Obstacles: A Conversation with Chaunté Lowe
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