Business Infrastructure - Curing Back Office Blues
Business:Entrepreneurship
We’ve come to the final episode in our encore of the 13-part audio masterclass on business infrastructure! At this point, you’ve heard six stories of entrepreneurs and leaders in small businesses trying their best to keep their cool amid chaotic fast growth. If you’ve missed any of those episodes, be sure to go back and listen to them so that you can follow along with the info contained in this episode.
Behind the impressive façade of the businesses featured in this masterclass, lies operational landmines that threaten to destroy everything these founders and leaders have worked so hard to build.
Thanks in part to the consultants they each work with, they’re able to restore order. You were able to get a detailed understanding of the work they do together in six follow-up episodes that serve as D-I-Y tutorials in this masterclass. Each consultant recommended participation in a business process workshop. And that’s what this episode is about – you’re going to get an audio-based front row seat to this workshop and learn how to create a Business Process Manual!
A Business Process Manual, commonly known as an Operations Manual, is a physical or digital collection of documentation that describes your organization’s operations with a level of detail and precision that allows your team to work without your daily presence. It’s also the seventh and final element of the Kasennu framework for business infrastructure.
In this final episode, host Alicia Butler Pierre teaches an 8-step guide on basic principles for identifying and documenting key processes in your organization. Discover how to secure your intellectual property, guarantee consistent product and service quality, and keep your customers happy. You’ll also learn how the Kasennu framework sets you up for success in using advanced process improvement frameworks like Lean Six Sigma.
🔗 Links to Resources: https://www.eqbsystems.com/podcast/247-business-infrastructure-masterclass-missing-link-how-to-identify-and-document-processes-for-scaling-small-businesses
❓ Send your questions to Alicia on Twitter or LinkedIn.
🎧 Like What You Heard? Don’t Keep it to Yourself. Subscribe and Share!
And don’t forget to leave a review! ⭐ ⭐ ⭐ ⭐ ⭐
062: The One Thing You Need to Know About Estate Planning - Deshonda Charles
061: The One Thing You Need to Know About Exit Planning - David Shavzin
060: The One Thing You Need to Know About Mental Health & Entrepreneurship - Silke Glaab
059: The One Thing You Need to Know About Finding Your Voice - Josh Cary
058: The One Thing You Need to Know About Data Privacy - Jodi Daniels
057: The One Thing You Need to Know About Conscious Capitalism - Corey Blake
056: The One Thing You Need to Know About Podcasting - Doug Sandler
055: The One Thing You Need to Know About High Stakes Conversations - Dez Thornton
054: The One Thing You Need to Know About Social Media - Marie Incontrera
053: The One Thing You Need to Know About Product Prototyping - Eric Lange
052: The One Thing You Need to Know About Organizational Agility - Roger Nierenberg
051: Designing a Digital Content Management Process with Alicia Butler Pierre
050: Sparking Innovation & Sales via Intrapreneurship with Carl E. Reid
049: Vetting Doctors to Promote Patient Safety with Dilsa Bailey
048: Automating Human Resource Compliance with Jason Cavness
047: Leading a Successful Merger & Acquisition with Karen Walker
046: Leveraging Your Story for Team Cohesion with Hasani X
045: Using Organization Design to Drive Innovation with Ron Carucci
044: Leading a Multi-Generational Workforce with Alissa Carpenter
043: Becoming an Online Influencer with Heather Havenwood
Create your
podcast in
minutes
It is Free
The Everyday Millionaire
Pure Hustle Podcast
Making Bank
The Prof G Pod with Scott Galloway
Creating Confidence with Heather Monahan