PreAccident Investigation Podcast
Government & Organizations
A just culture is a culture of trust, learning and accountability. In the wake of an incident, a restorative just culture asks: ‘who are hurt, what do they need, and whose obligation is it to meet that need?’ It doesn’t dwell on questions of rules and violations and consequences. Instead, it gathers those affected by an incident and collaborates on collectively addressing the harms and needs created by it, in a way that is respectful to all parties. It holds people accountable by looking forward to what must be done to repair, to heal and to prevent.
You know when you go to a director's screening of a movie that the director comes out on stage after the audience has seen the film...I don't know if you have ever been invited to one of those fancy showings - I can't remember ever getting an invitation to one...that is what this episode is like...you chance to talk to the producer of a docemantary about safety and just culture.
This film documents the amazing transformation in one organization — Mersey Care, an NHS mental health trust in the UK. Only a few years ago, blame was common and trust was scarce. Dismissals were frequent: caregivers were suspended without a clear idea of what they might have done wrong. Mersey Care’s journey toward a just and learning culture has repaired and reinvigorated relationships between staff, leaders and service users. It has enhanced people’s engagement, joint ownership and sense of responsibility. It has taken the organization to a place where hurt doesn’t get met with more hurt, but with healing.
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Best Safety Podcast, Safety Program, Safety Storytelling, Investigations, Human Performance, Safety Differently, Operational Excellence, Resilience Engineering, Safety and Resilience Incentives
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Thanks for listening and tell your friends. See you in Denmark!
Safety Moment - Improving Safety by Recognizing Who Was Not Surprised
PAPod 493 - A 20 Year Look Back at Fundamentals of Human Performance
Safety Moment - Enlightening Insights for Leaders
PAPod 492 - An Insightful Conversation with Georgina Poole and Sidney Dekker
Safety Moment - A New Perspective in Safety Management
PAPod 491 - Empirical Vs Emotional Decision Making with Drew Rae
Safety Moment - The Vital Relationship Between Risk and Control
PAPod 490 - A Panel Discussion on Safety Practices
Safety Moment - Integration and Competency in Safety Practices
PAPod 489 - A Deep-diving Conversation with Sidney Decker
Safety Moment - The Trap of Complacency
PAPod 487 - An Insightful Conversation with Lisa Lande
Safety Moment - Graceful Extensabilty
PAPod 486 - One More Discussion of Fatal Events - and this is just for us.
Safety Moment - Workers Complete the Design
PAPod 485 - Jeff Lyth and What Comes Around Goes Around Podcast
Safety Moment - Cascading to Non-Recovery
PAPod 484 - I love This One! Tolstoy's Three Questions
Safety Moment - Most Process Improvements Are Free
PAPod 483 - Einstien's 7 Rules for a Better Life
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