CallisonRTKL is a leading global architecture, planning and design firm focused on cross-pollinating ideas and delivering quality at all levels in all places. CallisonRTKL’s VP and Global Services Lead of Customer Experience, Paul Conder, and Associate Vice President of CX Innovation and Insight, Lily Olsson, join us to discuss our joint project “Visions Into the Future”. We talk about: pre and post pandemic attitudes across industries, how brands can bolster their services to increase the perception of safety, the new meaning of convenience, how consumer are not only makers and sellers but also collaborators, the live – work – play ethos, and more.
Interviewed by Mortimer Singer.
The Advocate of Failure: Dr. Samuel West, Founder of the Museum of Failure
The Creator of Shoe Joy: Neely Powell, Founder & CEO of Charleston Shoe Co.
The Retail Enthusiast: EY Global Retail Leader, Thomas Harms
The Haircare Master: CEO of OUAI, Colin Walsh
The Nomad Travel Brand: Co-Founder & Director of Herschel Supply Company, Lyndon Cormack
The Equipment Entrepreneur: CEO & Founder of Gladiator Lacrosse, Rachel Zietz
The Head of a Happy Company: Founder and CEO of Summersalt, Lori Coulter
The Undaunted Entrepreneur: Founder and CEO of Hint Water, Kara Goldin
The Boss of Home Fragrance: Founder and CEO of GlassHouse Fragrances, Nicole Eckels
The King of Clean: Founder & CEO of The Detox Market, Romain Gaillard
The Racing Enthusiast: Founder & CEO of W Series, Catherine Bond Muir
Biophilic Retail: Founder and CEO of The Sill, Eliza Blank
The Platform Player: Founder and CEO of Win Brands Group, Kyle Widrick
The Enthusiast Event Business: President & CEO of HITS Shows, Tom Struzzieri
The Master of a Mindful Brand: Founder and CEO of Save the Duck, Nicolas Bargi
The In-Real-Life (IRL) Episode: Flagship‘s Justin Abrams
The Loyalty Episode: Reward‘s Founder and CEO, Gavin Dein
The Interior Design Duo: Elizabeth Pyne Singer and Max Konig
The Philanthropist Adventurer: Davis Smith, CEO of Cotopaxi
The Multi-Sensory Fragrance Experience, Editions de Parfums’, Frédéric Malle
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