101 | 405: Jeanne Bliss: How Will You Be Remembered? 2020-02-04 |
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102 | 404: Do Leaders Lie About the Importance of CX? 2020-01-28 |
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103 | 403: Blake Morgan, The Customer of the Future 2020-01-21 |
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104 | 402: Focusing Your CX Team in 2020 2020-01-14 |
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105 | 401: Annette Franz, Customer Understanding 2020-01-07 |
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106 | 400 Episodes (and we're still talking to each other) 2019-12-17 |
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107 | 399: Alexandra Watkins, Choosing Brand and Product Names 2019-12-10 |
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108 | 398: Will CX Become Winner Takes All? 2019-12-03 |
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109 | 397: Steve Farber, Love is Good Business! 2019-11-27 |
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110 | 396: Kill The Siloes! 2019-11-19 |
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