The Dentalpreneur Podcast w/ Dr. Mark Costes
Business:Entrepreneurship
On today’s episode, we have the second part of the "Lady Leaders" series on "Tackling the Horrors of Hiring Office Managers & For All Positions," Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel continue to delve into the intricacies of hiring practices within dental offices, with a specific focus on the role of the Office Manager (OM). They emphasized the critical qualities and responsibilities that define an effective OM, underlining that leadership capabilities should be prioritized over mere seniority when considering promotions to management roles. This segment also tackled the hurdles that can arise when hiring an OM from outside the dental industry, stressing the necessity of seamless integration into the team.
The discussion further explored the concept of "extreme ownership," where OMs are encouraged to assume full accountability for the operational success of the practice. This approach fosters a proactive management style that can significantly influence the dynamics and efficiency of dental practices. Lastly, the speakers provided strategies for dealing with scenarios where an OM may not meet the practice's expectations. They discussed realigning the OM's responsibilities or, if necessary, transitioning them out of the role, ensuring that the management aligns well with the practice's goals and the team's needs. This session serves as a comprehensive guide for dental practices aiming to enhance their managerial hires and ensure their leaders contribute positively to their environments.
EPISODE RESOURCES
1668: Systemization for Multiple Practices
1667: Speak Kindly, You're Listening Pt. 2
1666: Speak Kindly, You're Listening Pt. 1
1665: Leadership & Team Engagement
1664: Blackbelt Level Team Culture Pt. 2
1663: Blackbelt Level Team Culture Pt. 1
1662: Selfish Acts of Kindness
1661: Life After Practice Ownership Pt. 2
1660: Life After Practice Ownership Pt. 1
1659: Selling to Invisible DSOs Pt. 2
1658: Selling to Invisible DSOs Pt. 1
1657: Practice Dentistry Without Pain
1656: Creating Generational Wealth Pt. 2
1655: Creating Generational Wealth Pt. 1
1654: $100k in Productivity Hacks Pt. 2
1653: $100k in Productivity Hacks Pt. 1
1652: Connecting Practice with Associates
1651: Empowering a Leadership Team Pt. 2
1650: Empowering a Leadership Team Pt. 1
1649: Scaling from Single to Multiples Pt. 2
Create your
podcast in
minutes
It is Free
The emPOWERed Half Hour
Organic Marketing Simplified: Effective podcasting strategy for growth and monetization
THE GO BIZ GUY
The Sigma Femme Podcast
The Prof G Pod with Scott Galloway
Young and Profiting with Hala Taha