Our interview guest is Shannon Colquhoun, the VP of global industry strategy for retail and CPG with Talkdesk. She joins us to discuss the likely retail returns landscape in Q1 of 2022 and best practices for retailers seeking to streamline or provide self-path options for returns on behalf of customers. In news, GameStop and Costco both provide quarterly updates—one good and one not so good—and we look ahead to potential holiday shortages for spirits retail.
Our partner for this week’s show is Feedback Loop; visit https://go.feedbackloop.com/retail to receive three full tests for free as a part of a special offer to our listeners.
Retail Focus 2/10/17 – Positive Sales Surprises from Gap, Aldi’s Revitalization Investment
Retail Focus 2/3/17 – Under Armour’s Growth Slows, How Shoplifters Attempt to Act Normal
Retail Focus 1/27/17 – Genesco Updates SSS Figures, Inside “The Closing of Alco Store 208”
Retail Focus 1/21/17 – JCP Partners with Nike, Target & Tuesday Morning Announce Changes
Retail Focus 1/13/17 – Boot Barn’s Plan for Further Growth; Aeropostale’s Re-Emergence
Retail Focus 1/5/17 – Sears Holdings Shrinks Again; Retail Bankruptcies of 2016
Retail Focus 12/28/16 – Our Top 5 and Bottom 5 Retailers of 2016; Bed Bath & Beyond Earnings
Retail Focus 12/21/16 – fred’s Reaches Deal with Rite Aid, Lidl Begins U.S. Hiring
Retail Focus 12/15/16 – Ollie’s Continues Growth Path, Casey’s Seeks Larger Food Margins
Retail Focus 12/7/16 – Five Below & Ulta Earnings, Using Restraint in Evaluating Amazon Go
Retail Focus 12/1/16 – Black Friday/Cyber Monday Recap, 84 Lumber Eyes Westward Expansion
Retail Focus 11/23/16 – Foot Locker and Hibbett Sports Report Earnings, Looking Ahead to Black Friday
Retail Focus 11/16/16 – JCP Setting Up for Growth, What Should Nordstrom Do with Trunk Club?
Retail Focus 11/9/16 – Updates From Sprouts and Whole Foods, Small Business Saturday
Retail Focus 11/2/16 – Amazon & L Brands Eye International Growth, Tuesday Morning Looks Toward Holidays
Retail Focus 10/26/16 – Projected Increase for Halloween Sales, Walgreens-Rite Aid Deal Postponed
Retail Focus 10/19/16 – Dynamics of Thrift and Consignment Retail, Supervalu Sells Off Save-A-Lot
Retail Focus 10/12/16 – Bass Pro Grows Through Acquisition, Walmart Shrinks Growth Prospects
Retail Focus 10/5/16 – Costco’s Potential, Development of Caroline’s Cart
Retail Focus 9/28/16 – Finish Line Continues Hot Streak, Vineyard Vines Leaf Out
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