Our interview guest is Shannon Colquhoun, the VP of global industry strategy for retail and CPG with Talkdesk. She joins us to discuss the likely retail returns landscape in Q1 of 2022 and best practices for retailers seeking to streamline or provide self-path options for returns on behalf of customers. In news, GameStop and Costco both provide quarterly updates—one good and one not so good—and we look ahead to potential holiday shortages for spirits retail.
Our partner for this week’s show is Feedback Loop; visit https://go.feedbackloop.com/retail to receive three full tests for free as a part of a special offer to our listeners.
Retail Focus 9/21/16 – Yet More Kmart Closures, Lidl Announces U.S. Expansion Plans
Retail Focus 9/14/16 – Reading Into Kroger’s Earnings, Target Pilots Cartwheel Rewards
Retail Focus 9/7/16 – Updates from Fashion Retailers, Holistic Digital Marketing in Retail
Retail Focus 8/31/16 - Sears Continues Downward Spiral, Dollar Stores Give Mixed Results
Retail Focus 8/24/16 - Walmart Impresses with Earnings, Strength in Off-Price
Retail Focus 8/17/16 - Long-Term Strategy for Macy's, Earnings from Home Depot, JC Penney, and More
Retail Focus 8/10/16 - Walmart's Acquisition of Jet.com, Logo and Packaging Design in Retail
Retail Focus 8/3/16 - CVS & O'Reilly's Show Strong Earnings, Toys "R" Us Looks to Off-Price
Retail Focus 7/27/16 - Strength at Tractor Supply Co., GameStop's Pokemon Bump
Retail Focus 7/13/16 - Validity of #PrimeDayFail, Fine Lines, and Independent Grocery in the Digital Age
Retail Focus 7/6/16 - Prime Day, Changes at The Container Store, Retail Use of New Social Media Formats
Retail Focus 6/29/16 - Bed, Bath & Beyond and Finish Line Earnings, Macy's CEO Transition
Retail Focus 6/22/16 - Costco's Credit Card Shift, Developments in Colorado Liquor Retail
Retail Focus 6/15/16 - Walgreens Awaits FTC Guidance, RH Struggles, Bringing Back the U.S. Variety Store
Retail Focus 6/8/16 - The 2016 Walmart Shareholders Meeting, Five Below's Continued Expansion
Retail Focus 6/1/16 - Target Ends Curbside Pilot, Ulta's Growth, Retailing Fireworks
Retail Focus 5/25/16 - Sports Authority Liquidation, Retail Recovery in Joplin, MO
Retail Focus 5/18/16 - Amazon's Private Label Expansion, Looking Ahead to Earnings Calls
Retail Focus 5/11/16 - GAP's Sales Decline, Retailing Agriculture
Retail Focus 5/4/16 - Dunkin' Donuts' Growth, Rumors Surround GNC
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