Our interview guest is Shannon Colquhoun, the VP of global industry strategy for retail and CPG with Talkdesk. She joins us to discuss the likely retail returns landscape in Q1 of 2022 and best practices for retailers seeking to streamline or provide self-path options for returns on behalf of customers. In news, GameStop and Costco both provide quarterly updates—one good and one not so good—and we look ahead to potential holiday shortages for spirits retail.
Our partner for this week’s show is Feedback Loop; visit https://go.feedbackloop.com/retail to receive three full tests for free as a part of a special offer to our listeners.
Retail Focus 8/25/18 –Target, TJX, & Kohl’s Crush Earnings; 2018 Shopper First Retailing Report
Retail Focus 8/20/18 – Walmart’s Massive Sales Gain, Weather’s Effect on Retail, Latest on Produce Retail
Retail Focus 8/10/18 – Superb Quarters for Office Depot, Vitamin Shoppe; Casper Turns To B&M
Retail Focus 8/3/18 – Lumber Liquidators Slips, Grocery News With Sprouts and Publix
Retail Focus 7/27/18 – UNFI Makes SuperValu Play; ROIC’s Occupancy Rates; Fiber & Retail
Retail Focus 7/20/18 – Prime Day; The Tile Shop Rebounds; Regional Grocers & Digital Channels
Retail Focus 7/13/18 – Walmart Tests C-Store Waters, Connecting With Customers in a New Old Way
Retail Focus 7/6/18 – Looking Back at the Stories of Three Retail Visionaries
Retail Focus 6/29/18 – Party City Jumps Into Toys; Amazon’s Pharmacy Play; AI in Vegas
Retail Focus 6/22/18 – Kroger Excels; Court Rules on Sales Tax; July 4th Seasonal Outlook
Retail Focus 6/15/18 – RH Continues Turnaround, Legal Issues for Lidl, Kate Spade’s Impact
Retail Focus 6/8/18 – Duluth, Five Below, Ollie’s Grow Brick-and-Mortar; Vogue’s Impact on Retail
Retail Focus 6/1/18 – DICK’S Soars on Earnings Beat; the State of the U.S. Grocery Industry
Retail Focus 5/25/18 – More Off-Price Strength; Ellison Moves On; the “Other” Retail Holiday
Retail Focus 5/19/18 – Weather Cools Numbers of Three Retailers; Mother’s Day Spending
Retail Focus 5/12/18 – Walmart Ends Lyft, Uber Trials; Communication in the Retail Workplace
Retail Focus 5/4/18 – A Splinter at Lumber Liquidators; Sending a Product to Retail Stores
Retail Focus 4/27/18 – Another Robust Quarter at Sherwin-Williams; Amazon Earnings
Retail Focus 4/20/18 – Positive March U.S. Retail Numbers; Pier 1 Attempts Course Correction
Retail Focus 4/13/18 – Bed Bath & Beyond Takes a Hit; Barnes & Noble’s Casual Dining Efforts
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