Our interview guest is Shannon Colquhoun, the VP of global industry strategy for retail and CPG with Talkdesk. She joins us to discuss the likely retail returns landscape in Q1 of 2022 and best practices for retailers seeking to streamline or provide self-path options for returns on behalf of customers. In news, GameStop and Costco both provide quarterly updates—one good and one not so good—and we look ahead to potential holiday shortages for spirits retail.
Our partner for this week’s show is Feedback Loop; visit https://go.feedbackloop.com/retail to receive three full tests for free as a part of a special offer to our listeners.
Retail Focus 4/6/18 – Ace Hardware’s Annual Report; INDOCHINO’s Growth Through Showrooms
Retail Focus 3/30/18 – Big News in Retail Real Estate; Grocery Landscape Shifts in Southeast U.S.
Retail Focus 3/23/18 – Big Announcements at Shoptalk; Evaluating Retail Social Media
Retail Focus 3/16/18 – Party City’s Growth; Big Lots' Margins Expand; American Manufacturing & Retail
Retail Focus 3/9/18 – Target Earnings; Toys “R” Us Rumors; Advanced Stats & Staffing in Retail
Retail Focus 3/3/18 – Kohl’s & Aldi Team Up; Lowe’s Initiatives; Kiosks in Retail Stores
Retail Focus 2/23/18 – Walmart Earnings, Rite Aid-Albertsons Deal, Printing Technology in Retail
Retail Focus 2/17/18 – Seasonal Hiring at Home Depot, Lowe’s; Mobile as an Employee Resource
Retail Focus 2/10/18 – Amazon Earnings; Finding Retail Real Estate; Collecting Floor Feedback
Retail Focus 2/2/18 – Super Bowl Sales Projections; Retail Staff Training; the New Era of Cash Drawer
Retail Focus 1/28/18 – P&G Tries to Keep Up; Shelf-Edge Technology; Keeping Carts Germ-Free
Retail Focus 1/24/18 – Live From NRF 2018: Brandless, Retail Economics, and Store Lighting
Retail Focus 1/12/18 – Positives for Kohl’s and Target; Sam’s Club Pulls Plug on 63 Locations
Retail Focus 1/7/18 – Year-In-Review: Our Five Most- and Least-Successful Retailers of 2017
Retail Focus 12/29/17 – Early Signs Point to Robust December; A New Era of Payment Processing
Retail Focus 12/22/17 – Last-Minute Holiday Shopping Spend; Mall of America’s Use of A.I.
Retail Focus 12/15/17 – Target Makes A Last-Mile Play; Dynamics Behind E-Commerce Glitches
Retail Focus 12/8/17 – AutoZone Continues New Initiatives; the Reputation of Retail Brands
Retail Focus 12/1/17 – Kroger’s New Policy & an Earnings Beat; Micro-Influencers & Retail
Retail Focus 11/24/17 – Thanksgiving Weekend Sales, Dollar Tree Improves Across the Board
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